Counselling

Counselling Support

Counselling offers a safe, respectful, and non-judgemental space where you can work through your thoughts, feelings, and experiences. It can help you gain perspective, find balance, and improve your overall wellbeing during a challenging time.

While counselling can be highly beneficial, it's important to consider whether it's the right fit for your needs. For some people, group-based support like our HELP course or Mosaic of Grief, may offer more connection and shared experience. Counselling also requires a time commitment and regular attendance.

If, after an initial conversation, counselling is considered the most suitable option, we will refer you to an approved counsellor.

What to Expect from Counselling:

• An initial assessment to explore compatibility and define goals
• A clear explanation of the therapy format: phone, video, or in-person
• Confidentiality and professionalism at all times
• Consideration of counsellor gender preference where possible
• Typically 6–8 sessions before a progress review

Support for more complex issues (e.g. chronic depression) may require longer-term therapy

We fund up to 12 sessions per client. If further sessions are needed:

• The counsellor may offer a reduced rate for continued care
• In some cases, additional funding may be available
• Clients are also welcome to contribute toward the cost of their sessions if they wish—please contact us to arrange a donation

What We Ask of You:

• Commitment to attend all scheduled sessions
• Missed sessions without prior notice will be charged to you
• More than one missed session may result in cancellation of further free support
• Completion of an anonymous satisfaction survey after your sessions end